Services

Full-cycle Services for LED Display Projects

From project design & quotation to after-sales technical guidance.
We support you throughout the whole lifecycle of your LED projects.

How can we help you?

We deliver professional LED display services covering custom design, project planning, production and after-sales technical support for global clients.

Design

Custom LED display design for indoor & outdoor projects, matched with your site environment.

Development

Project planning and technical solution development for LED screen projects of all sizes.

Marketing

Project case sharing and product reference support to help your business promotion.

Social Media

We provide project pictures, videos and material resources for your online promotion.

eCommerce

Flexible order terms, safe payment and fast shipment for bulk LED module & screen orders.

Help & Support

Timely online technical help, troubleshooting and spare parts service after delivery.

Our Customers

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Frequently asked questions (FAQ)

Q1: Are you a manufacturer or trading company?

A: PRORGB is a Shenzhen-based LED display manufacturer with a 6000㎡ owned factory,covering COB LED screens, Indoor& outdoor screens,Rental screens, Transparent screens, and more. We welcome factory
inspections from clients

Q2: Can I request product samples?

A: Yes! Sample fees for standard models can be deducted from future bulk orders. Custom samples will receive a proposal within 3 days. Contact us to proceed.

Q3: How long is the product aging test?

A: All products undergo at least 72 hours of full-load aging tests, simulating extreme environments to
verify stability. Premium models can be tested for 120 hours.

Q4: What's the delivery time?

A:In-stock models ship within 3-7 days. Custom orders under 100m2 deliver in 15-20 days. Large
projects have dedicated project managers to ensure on-time delivery.

Q5: What's your quality control process?

A:6-step QC: Raw material 100% inspection – Dual-person production checks – 72-hour aging ->
Professional color calibration – Pre-shipment packaging verification – Third-party retesting support
Defect rate <0.1%.

Q6: What is your after-sale service?

A: 2-year free warranty for all products (upgradable to 5 years for premium series). 7*24h technical
support, on-site repair in major global cities, and lifetime spare parts service.

Q7: What's the minimum order quantity (MOQ)?

A: Standard products start from 1 unit/1㎡. Custom orders have an MOQ as low as 5㎡. All orders
receive the same quality and service standards.

Q8: How to inquire for quotes?

A: Contact us via online chat, email, or WhatsApp/WeChat. Share your use case, size needs, and budget-we’ll provide 2-3 customized solutions with quotes within 24 hours.